Frequently Asked Questions

DriverLink is a secure platform that allows vehicle owners to be contacted through their license plate number without revealing personal information. It's perfect for situations like parking issues, minor accidents, or when someone needs to reach a vehicle owner.

Open driverlink.pl, enter the plate, and send a short message with your own contact details. DriverLink forwards it to the person who registered that vehicle. This only works if the owner has added the plate — DriverLink is not a public owner directory and does not show names, phone numbers, or addresses.

No. There is no public lookup of a vehicle owner by plate in Poland, and DriverLink does not reveal the registered user's name, phone, or email. It only relays a message when that plate has been added by a user.

The message cannot be delivered. You can leave a paper note on the wiper if it is safe to do so, or contact the site staff / emergency services when the situation is serious. Encourage the owner to sign up at driverlink.pl/signup so the next person can reach them privately.

Yes. Registering your plate (and optionally a QR sticker) lets others contact you about the car without publishing your phone number. You choose whether to reply.

Those are the most common uses. Search the plate or scan a QR sticker and send a short, factual message. If there is danger, injury, fire, or a crime, call 112 first. DriverLink does not replace Police, Municipal Guard, or roadside assistance.

Your personal information is never shared directly. When someone contacts you through your license plate, we forward the message to you via email or SMS without revealing your contact details to the sender. You remain completely anonymous until you choose to respond.

The free account lets you register 1 vehicle and receive email and push notifications. The Pro account supports up to 10 vehicles, contact verification, silent contacts, a blocklist and SMS notifications, and includes a pack of 50 SMS. A new Pro purchase is 99 zł for one year and does not renew automatically. Customers who already have Pro with no end date keep that access.

QR stickers contain a unique code linked to your vehicle. When someone scans the sticker, they can send you a message through our platform. Each QR sticker costs 25zł and includes 10 free SMS messages added to your account.

Yes! Pro account users can blacklist specific contacts, and their messages will be automatically rejected. You can also set up silent contacts to receive messages without notifications.

Absolutely. DriverLink is fully GDPR compliant and operates within legal frameworks. We only use publicly visible license plate information and never store or share personal data without consent.

Simply sign up for an account, go to 'My Vehicles' section, and add your license plate number. You can verify ownership through our secure verification process. Free accounts can register 1 vehicle, Pro accounts up to 10.

You'll receive a notification (email and app push on every account, plus SMS on Pro) with the sender's message. You can then choose to respond or ignore the message. The sender never sees your contact information unless you decide to share it.

Currently, DriverLink is optimized for Polish license plates, but we're expanding to support other European countries. Contact us if you'd like to use our service with international plates.

You can remove a vehicle from your vehicles page. You can delete the whole account from profile settings, or start from driverlink.pl/en/usun-konto. Profile, vehicles, journal, messages, files, and push installations are removed immediately. Orders, invoices, and payment records that tax law requires us to keep stay on file and are no longer linked to a login. Backup copies are removed within 30 days.

Inside the windscreen, lower passenger-side corner (the right side of the car in Poland), out of the driver’s view. Do not put it on the plate, and leave the lower-left driver corner for the rescue-card sticker. Details are on the car QR sticker page.

The first camera scan opens driverlink.pl. Sign in or create an account, assign the code to a plate, and you get +10 SMS. Later scans open the form for the person at the car.

Yes, if it does not restrict the driver’s view and does not cover plates or lights. A small in-glass code in the corner is fine.

No. Adding the plate is enough. The sticker only makes it faster for someone standing at the car. Plate contact works independently.

The vehicle journal is a private log of service and expenses for a car you added on DriverLink. Scan a receipt or invoice, type what was done, or say it, and the entry is saved on that vehicle. It is your own record, not the government vehicle-history report.

Both plans include the journal. Free includes a limited number of receipt scans, voice and typed entries, and attachments. Pro includes receipt and invoice scans, voice and typed entries, and attachments on the service history.

Yes. You create one link for that car and choose the dates, categories, whether prices and files are visible, and whether the other person can add a record. The link is not a DriverLink login. It never shows your email, phone, what you paid for the car, or what you think it is worth. A passcode is optional, and you can turn the link off at any time.

Yes. Entries, reminders and statistics are available on the Free plan. Free includes 5 AI analyses (receipt, invoice or description) and 5 dictations per month and 1 attachment per entry. Pro removes these limits.

Yes. You create a journal link and choose categories, date range, validity and an optional passcode. Prices and files are hidden by default, and email, phone, purchase price and valuation are never shown.

A Pro feature that works with a DriverLink tracker installed in the car. It shows status and last location, trips, readings (e.g. battery voltage, fuel, odometer) and fault codes, and sends push alerts.

Write to us through the contact form and we will help you order the module. Live requires the device and the Pro plan.